Kate Carnell – Australia’s first Small Business and Family Enterprise Ombudsman

Monday 1 February 2016

Kate Carnell is an outstanding appointment as Australia’s first Small Business and Family Enterprise Ombudsman and will be a key contributor to ‘energizing enterprise’ in the Australian economy.

When I conceived the role and included it in the Coalition’s 2010 and 2013 small business election policies, I envisaged an individual with a deep and enduring commitment to enterprising people and a comprehensive understanding of the workings of government.

I imagined that success in the role would require a collaborative, engaging and consultative approach.

A comprehensive knowledge of government programs and opportunities to encourage entrepreneurship, and available dispute resolution avenues would be critical to ensuring the role delivered full value to men and women in the ‘engine room’ of our economy.

As a former pharmacy owner, Kate brings all of this to the role and first-hand experience and a personal commitment to enterprising women and men who take risks, invest and create opportunities for themselves, others and our community.

Kate will act as a concierge for self-employed, small businesses and family enterprises seeking to fairly resolve disputes quickly and to get back to business by making best use of the range of State, Commonwealth and industry-led schemes.

Making sure that the Commonwealth and its agencies are fully informed about the needs and aspirations of smaller enterprises, and ensuring these interests are ‘front of mind’ in policy development, program design and procurement, is another key aspects of the role that Kate is uniquely qualified to deliver.

As a former ACT chief Minister and successful and effective CEO of ACCI and the Pharmacy Guild, Kate has proven herself to be able to deliver insights and advice to Government that is constructive, considered and influential.

I whole-heartedly commend Kate Carnell’s appointment as Australia’s first Small Business and Family Enterprise Ombudsman and commend the Turnbull Government and Minister for Small Business/Assistant Treasurer, Kelly O’Dwyer for their inspired selection.