201508.05

Government services come together in Mornington


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Joint media release with Minister for Human Services, Senator the Hon Marise Payne:

Mornington residents now have access to more government services under one roof with Medicare and Centrelink now housed together in a new Mornington One-stop Shop.

All staff and services at the Village Shopping Centre have relocated to the Mornington Service Centre at 332 Main Street.

Minister for Human Services Senator the Hon. Marise Payne said the new one-stop shop is making access to government services more convenient for residents.

“Since 2009, around 200 one-stop shops have been established around the country to offer both Medicare and Centrelink services from the one location, saving customers time when they interact with government,” Minister Payne said.

“One-stop shops reflect the trend of delivering more government services from a single point, while also acknowledging significant changes in the way customers are accessing services.”

Federal Member for Dunkley Bruce Billson said the number of people accessing Medicare services in Mornington has dropped significantly in recent years.

“This decline is largely due to two factors: the move away from cash rebates at Medicare Service Centres in 2012, and the increasing number of doctors offering patients the ability to claim electronically at their surgery,” Mr Billson said.

“The department is also seeing a greater uptake of people using online services and Express Plus apps to carry out their Centrelink and Medicare business.

“I’d like to assure Mornington residents that face-to-face services will continue to be offered at the new one-stop shop and that no jobs were lost with the co-location.”

The Mornington One-stop Shop is open Monday to Friday, 8.30 am – 4.30 pm.